If your notifications are enabled, you will receive a notification when a customer sends you a quote request. Be quick, and respond to the request asap. According to a study done by Harvard and MIT, 78% of customers choose the business that responds to them first. 

It's super easy to send a message.

Step 1: Type your message in the message box

Step 2: Click on the icon to send the message.

Step 3: Attach images of the products by clicking on the icon selecting the pictures option.

When you give your customers the ability to use 'Pay Now' and make the purchase online, you can send them an invoice. 

Step 1: Click on the icon and select 'Invoice'

Step 2: Add the required info and attach a pdf of the invoice.

Step 3: Click the send button. 

Yep! It's that easy. Now go make that sale! 

I hope this article was helpful.